Dear customers, unfortunately due to illness we are not able to take any new orders.

Our apologies for any inconvenience and we hope to be back soon. For inquiries about past orders please email info@productsfromnz.com. Thank you.

More Customer Opinions about Products From New Zealand.com

First Prize

Products From New Zealand.com supplies unique and special gifts, collectibles, furnishings, to spoil yourself or loved ones with: 100% handcrafted, superb prices, beautifully presented, and delivered on time for that special occasion.

"With so many Gift and Craft Shops to choose from, how will you benefit by purchasing from Products From New Zealand.com?"

We can promise you that:

  • Your dealings with Products From New Zealand.com will always be friendly, courteous and efficient - we pride ourselves on it !!!
  • The items you purchase from Products From New Zealand.com are unique and interesting, made in limited quantity, to an extremely high standard, typically handmade, and often signed by the artist...
  • You will get an Email confirmation giving all transaction details, immediately after you place your order with us.
  • You have the ability to track the progress of the order (online on our site) from placement to shipment.
  • You will get an Email sent to you when your goods are sent from our warehouse.
  • You will get an Email sent to you before your warranty expires to make sure that all is OK.
  • You will get a mystery gift with every order, as a special thank you from us to you....

Pages and pages of Real testimonials from Actual Customers throughout the world

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"I recommend your web site to anyone who wants fast and easy service.
Hi Kristina, Your web site was very easy to use. The quality of the products was first rate and they arrived much faster than I expected. When buying New Zealand products I recommend your web site to anyone who wants fast and easy service. Thanks Again
I'll be sure to order again soon. "

Steve, USA


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"...really enjoyed going back in time listening to all the CDs.
Hi Kristina Happy new Year Thanks for sending me the childrens Favourites 4 Disc Set in great condition. I just did a return trip Melbourne to Sydney by car (9 hours each way) and really enjoyed going back in time listening to all the CDs .
The memories of lying in bed on a sunday morning listening to the stories on Dads radio which he would bring in. we only had one in the house. Have a great year "

Paul, Australia


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"I found one on this website.
Hi Kristina, Order arrived safely and on time. I was looking for a NZ calendar for my Kiwi husband everywhere until I found one on this website. "

Brigitte, Switzerland


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"I have ordered this previously and very much enjoy using it.
The product Hand Cream I ordered was received in a timely manner without any damage. I have ordered this previously and very much enjoy using it. Have also given it to friends. Several years ago when travelling in NZ I found this product and brought it home. Will continue to use the product. I might add that the price is very competitive and I appreciate that aspect. "

Marcia, USA


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"I did have to sift through a few sites before landing on yours; the difference was your superior class of product.
Kristina, hi, I rarely comment on service that I receive on the internet (I am far too lazy!) but you have impressed me so much with your ttention to detail and first class customer service that I feel compelled to say a few words of support.
My purchase from your site was for a Christmas gift for a close friend who has emigrated from the UK to NZ. In previous years I have bought something locally in the UK and posted it but I have realised that it makes more sense (especially having found a reliable and classy on-line site!) to save on the postage and add that to the value of the gift!
I did have to sift through a few sites before landing on yours; the difference was your superior class of product. My friend likes quality things and already has the photo frame with paua shell inlay that you gift wrapped and sent for me, mounted on her photo wall with one of her recent travel shots; she was very pleased with it.
I hope that my comments encourage ther "distance buyers" to use your site as I have been impressed with the service at every step. Cheers and good luck "

Paul, UK


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"She says they are very warm and comfortable.
Hi Kristina, Our daughter loves her gloves from New Zealand. She says they are very warm and comfortable. Our order arrived on time and in perfect condition. I would not hesitate to order from your online store again. "

Linda, Texas, USA


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"Everyone admires the wonderful softness and think it is some kind of fancy cashmere.
Dear Kristina, The sweater arrived safely the day before Christmas. My husband is estatic--I think he has worn it every day since then, in fact, he has it on now. Everyone admires the wonderful softness and think it is some kind of fancy cashmere. We think it is even more luxorious than cashmere. Thank you for the timely shipping and the wonderful quality. Sincerely, "

Nina, USA


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"I surfed your website and BINGO!!!! The perfect gifts were right there before my eyes.
Dear Kristina, It'll be my pleasure to give you my testimonial about my purchase on your website. Here it is :
"I was looking for something special for Xmas for my loved ones and I wanted something from my homeland, I mean wonderful New Zealand but was unable to found what I was looking for. Then I surfed your website and BINGO!!!! The perfect gifts were right there before my eyes. I no longer hesitated and put an order for some beautiful paua jewelry (a koru pet charm and a paua bracelet) and also a very cute Santa Claus Kiwi Xmas Decoration. I just couldn't wait to receive them. Everything in the order was clear, simple and Kristina is a very wonderful and kind person. She answers mails very quickly and accurately.
I received the order very quickly and EVERYTHING was perfect, very well secured for the delivery. I just can't wait to place my next order for some honey, a calendar and some surprised gifts for next Valentine's Day.Go on with the good job, Kristina, and thanks a lot for what you're doing for Kiwis away from home.You're wonderful!!!!!!! I recommend you to all my friends and let everyone knows where I bought these articles and my beloved wife does the same" Thanks for everything, Kristina and see you very soon. Best regards. "

Amaury, France


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"I received my product on the exact day promised...
Hello, I was just writing to say thank you very much:) I received my product today, with 10/10, 5 star service from you guys. I received my product on the exact day promised 17/01/2011 (Today) wrapped beautifully as promised and in undamaged condition.
Your excellent service was much appreciated and I look forward to doing business with you in the future, and will certainly recommend this site to many of my friends and family :). Excellent service, thank you once again. Kind Regards, "

Michael, Australia


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"I am very happy with them.
Hi Kristina, ThanK you for the items I ordered. I am very happy with them. Thank you, "

Lorriane, USA


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"He was very impressed with the Quality of your merchandise...
Kristina, I just wanted to Thank You for your service. My son absolutely loved the fish hook pendant that I purchased for him. He was very impressed with the Quality of your merchandise and said he would definitely shop with you again. "

Royanne, USA


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"...care shown to your customers is amazing and...
Dear Kristina, thank you, the package arrived safe and sound. The care shown to your customers is amazing and I have told all my friends about you. Keep up the good work you deserve every success. Best wishes, "

Lesley, UK


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"My work in the field of wildlife biology takes me to far and remote places where internet access is scarce to non-existent, but
Dear Kristina, first of all, thank you for your e-mails and your excellent customer care. Secondly, my apologies for not responding to your previous e-mail. My work in the field of wildlife biology takes me to far and remote places where internet access is scarce to non-existent, but which is rich in the wonders and beauty this world has to offer. Something I wish others could experience as well at times.
Anyway, in response to your request for feedback: I am very pleased with the items I purchased, the service your offered and your website’s easy browsing. I do read the newsletter (admittingly the way a scientist reads: fast but with attention). I really appreciate the photos from New Zealand, they bring back fond memories of the extensive traveling I did through that awesome island country of yours. I sort of missed out on the screen-saver I guess, but I am curious now! Thanks again and best regards, "

Walter , Netherlands


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"Christmas is so easy I just have to select my gift to send and your company does the rest.
Hi Kristina, Thank you for the easy way to send gifts to our loved ones in New Zealand and your prompt response to our orders. Christmas is so easy I just have to select my gift to send and your company does the rest.I give you my total trust in you get the order delivered and in plenty of time .A BIG Well done from Janet in Stafford in England. Highly Recommeded. "

Janet, UK


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"...that is the only gripe, I was and we were genuinely pleased to get this gift.
Hi Kristina, One of the souvenirs my wife & I took back from our honeymoon in NZ [Oct '09] was a calendar for 2010 of New Zealand's natural beauty. Throughout 2010 it reminded us of the fantastic time we had travelling around both islands and seeing absolutely breath-taking scenery. As the locals say it was "Awesome"!
I knew I wanted to get another calendar for 2011 but its not the sort of thing we can get in the shops here in Ireland nor on amazon.com . I was lucky to come across exactly what I was looking for at http://productsfromnz.com. I knew I had ordered it too late to arrive for Christmas day, but it did arrive for New Year's Eve. It was a brilliant surprise for my wife, she was so excited to get it and we hung it up straight away. Thank you very much!
Nevertheless, that is the only gripe, I was and we were genuinely pleased to get this gift. All the best, "

Fionn, Ireland


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"It arrived right on time despite my last minute ordering.
Dear Kristina, Just a quick note of thanks for all the attention you gave to the gift wrapping and shipping of my mother's Christmas Day surprise. It arrived right on time despite my last minute ordering.
The inclusion of a personally written card was a lovely thought and much appreciated. I plan on ordering early for next year, but in the meantime may I wish you every success and the happiest of new years. "

Shane, Canada


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"...arrived just fine...
Hi Kristina, Everything Crunchie Bars arrived just fine. Thanks so much, "

Brian, USA


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"I am very pleased with the quality of the product and was very surprised at how quickly the gloves arrived at my home.
Dear Kristina, I ordered a pair of possum and merino gloves from your website. I located the website through the Google search engine. I was a little skeptical about ordered a product from New Zealand to be shipped to Pennsylvania because I wasn't certain how long the shipping would take.
I placed the order and received the gloves after about two weeks or so. I am very pleased with the quality of the product and was very surprised at how quickly the gloves arrived at my home. Around the same time I placed the order with Products from NZ, I ordered a scarf from a German company. That was a month ago and I still have not received the scarf from Germany and they have since told me it will take another 6 to 8 weeks to arrive (if I get it at all).
An even more surprising aspect of my purchase from Products from NZ was a handwritten thank you note for the purchase. Wow, when it the last time a product shipment was personalized like this? I wish your company the utmost success and, who knows, perhaps I will someday retire to your lovely country. Best Regards, "

Daniel, USA


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"Thank you for excellent service once again
Hi Kristina, The vegemite arrived safely and will keep me stocked for a while! Thank you for excellent service once again Regards, "

Phillip, USA


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"I have since recommended your products to several friends and family members.
Dear kristina, thank you for the amazing products! they all arrived very quickly smell divine! I have since recommended your products to several friends and family members. I will defiantly be investing in more products in the near future.
Thanks again for the fabulous products. "

Karen, USA


Click below to read more testimonials from satisfied Products From New Zealand.com customers who live all around the world...

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We could pretend to you that we never have problems, errors or delays, but that isn't possible (and certainly not true) when you do the very large volume of sales that we do.

We have shipped to many customers and so even with our less than 1% error/dissatisfaction rate it still means that we have had problems/errors, and we have not always met every expectation.

We care, and when a problem does occur, we immediately do whatever is needed to correct the situation.

Please contact us if you have any problems whatsoever with our items, the service we give you, or anything that nags or niggles you about us. We want to improve, and aim to always exceed your expectations.

Matthew Kershaw, Director, Products From New Zealand.com Ltd



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