Dear customers, unfortunately due to illness we are not able to take any new orders.

Our apologies for any inconvenience and we hope to be back soon. For inquiries about past orders please email info@productsfromnz.com. Thank you.

More Customer Opinions about Products From New Zealand.com

First Prize

Products From New Zealand.com supplies unique and special gifts, collectibles, furnishings, to spoil yourself or loved ones with: 100% handcrafted, superb prices, beautifully presented, and delivered on time for that special occasion.

"With so many Gift and Craft Shops to choose from, how will you benefit by purchasing from Products From New Zealand.com?"

We can promise you that:

  • Your dealings with Products From New Zealand.com will always be friendly, courteous and efficient - we pride ourselves on it !!!
  • The items you purchase from Products From New Zealand.com are unique and interesting, made in limited quantity, to an extremely high standard, typically handmade, and often signed by the artist...
  • You will get an Email confirmation giving all transaction details, immediately after you place your order with us.
  • You have the ability to track the progress of the order (online on our site) from placement to shipment.
  • You will get an Email sent to you when your goods are sent from our warehouse.
  • You will get an Email sent to you before your warranty expires to make sure that all is OK.
  • You will get a mystery gift with every order, as a special thank you from us to you....

Pages and pages of Real testimonials from Actual Customers throughout the world

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"Your advice about delivery times was both thoughtful and accurate.
Thanks Kristina, Your website was the one of only places we could find the gifts we were looking for and offered the best price on the net. The gifts were delivered promptly and carefully packed. Your advice about delivery times was both thoughtful and accurate. I would recommend your website to anyone interested in the products you sell. Regards, "

Ollie, Australia


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"Much to my surprise you did and we have now enjoyed our coffee for two weeks.
Hi Kristina, Thank you very much, we appreciate your effort and success in locating our product. After receiving our initial order of New Zealand calendars a month ago, your advertisement insert mentioned locating hard to find New Zealand items for customers worldwide. We decided to see if you could locate the New Zealand coffee that we've searched for for years. Much to my surprise you did and we have now enjoyed our coffee for two weeks. Thank you, thank you.
Also, your handwritten thank you notes in both orders has been quite a nice surprise. We find it very thoughtful and a sign of your wonderful customer service. We will definitely be return customers and recommend you to our friends and family. Sincerely, "

Libby , USA


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"They have a great selection of gifts and goodies...
I bought a calendar from Products From NZ and it arrived in excellent condition. The personalized, hand written thank you note I received was a very nice touch. Not to mention the New Zealand goodies, which were very much appreciated. I would highly recommend Products From NZ. They have a great selection of gifts and goodies and their customer service really does go above and beyond. "

Jacob (Kiwi living in LA), USA


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"Definetly keeping your website handy as I'm sure there will be more that i want to order.
Hi Kristina, Was so excited when I was able to find the New Zealand beer coolers on your website!! Got them sent to me (here in Florida within just a VERY SHORT period of time!!). Definetly keeping your website handy as I'm sure there will be more that i want to order. You have a great website and a great thing going!! Keep it up!! "

Dana, USA


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"Thanks again for such excellant service which has added to our expectation of a wonderful and memorable holiday.
Dear Kristina, We are planning a holiday in November to your gorgeous country. We plan to travel around by motorhome and wanted an informative map directory book so we could plan our holiday before we get there. I searched the internet for the most recommended book and via a link found your website. Your website offered so many free extras I felt guilty placing an order for just one book.
Our order arrived so promptly within days and we recieved 3 free travel booklets to assist our anticipated holiday, a fabulous free cd with information on New Zealand, free fridge magnet, free yummy lollies and a very special personnal card from you plus the wonderful map directory book that I wanted. The followup emails to ensure my order had arrived, is without a doubt customer service that exceeded my expectations. If only I could that kind of service in Australia.
Thanks again for such excellant service which has added to our expectation of a wonderful and memorable holiday. regards, "

Anita, Australia


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"I have now played them to my young grandsons, who despite all the other attractions and videos, etc now available, loved them!
Thank you. Kristina. The items I ordered arrived very promptly. I was thrilled to track down those Children's stories set to music, which I remembered so vividly from my 50's childhood (glued to the ABC) in Australia. I have now played them to my young grandsons, who despite all the other attractions and videos, etc now available, loved them!
Thank you also for the Minties - a nice surprise! I had not seen those for years. They brought back further childhood memories - of sitting in the cinema tearing a thin strip from the edge of the paper wrapping in a continuous spiral, to see who could end up with the longest spiral...and another Mintie! Many thanks again for your personal attention. "

B F, UK


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"Thank you for bringing a touch of home to Ireland.
Hi Kristina, Arrived in perfect condition and in great time. The first purchase; the little glass kiwis took pride of place on my daughter's wedding cake; Irish now married to a New Zealander. The sweets were favours @ their wedding also. They were both delighted with your products. Thank you for bringing a touch of home to Ireland. "

Maura, Ireland


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"Thank you for your prompt and courteous service.
I was so thrilled to receive my goods so quickly and everything was exactly what I wanted. Thank you for your prompt and courteous service. Kind regards, "

Shirley, Australia


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"Thank you so much for your prompt shipping and all the goodies.
Hello Kristina I just picked up the pillow from the post office and I love it! Thank you so much for your prompt shipping and all the goodies. Sincerely, "

Eva, Canada


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"Thank you for your service.
Hello Kristina, Yes, the goods arrived in perfect condition. Thank you for your service. "

Warrick, Thailand


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"It is the perfect baby gift.
Hello Kristina, The lambswool baby rug arrived in time for the birth of my grandchild. It as wonderful. As advertised, cool in summer, warm in winter. It is the perfect baby gift. I'm glad I took the trouble to surf the web and find you. Actually, it wasn't too hard.
I just googled Lambskin or sheepskin baby products and up you came.. If it was less costly, I would buy another one or 2 for other babies , but one is all I can manage at this time. Thank you. "

J. Russo, USA


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"They have already been well used.
Hello Kristina, Yes, thank you the CDs arrived. They have already been well used. Cheers, "

Denise, NZ


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"Hi Kristina, The most important thing is that everyone is happy with the Kiwi items I ordered :)
The order arrived in a perfect state in a shortest time possible and it's exactly what I ordered/expected. Apologies for not responding/offering feedback sooner - I typed it but it's been sitting in drafts :) Fantastic services, timely order order and I like the fact that I was informed of the status throughout it.
The most important thing is that everyone is happy with the Kiwi items I ordered :) Many thanks once again, "

Nina, Australia


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"...has arrived today -- in time for the wedding.
Hi Kristina, The parcel has arrived today -- in time for the wedding. It is in perfect condition; thanks for your *very* careful packaging. And thank you for the jaffas (it's been ages since I last had a jaffa!). Regards, "

J, Germany


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"Its great to have it at last.
Hi, yes, thanks the CD came ok, ages ago. Its great to have it at last. We used to listen to this all the time years ago, then when all the record players went we had taped it, and now there are no tapes, so we needed to find a cd and we had other people looking for a long time, then I stumbled upon it with you, couldn't believe it. Thanks again. "

Steve, UK


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"Thank you very much for the extra goodies that came with it.
Hi Kristina, Just to let you know that my 2 Tomato sauce flasks arrived safely yesterday. Thank you very much for the extra goodies that came with it. Warm regards, "

Colleen, Norway


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"...will order online when I need more.
Thank you Kristina, my order arrived safetly and I love the products, will order online when I need more. Thanking you, "

Elizabeth, Australia


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"...no one else has ever followed through as you do...
Hi Kristina, Voucher arrived in the States on time as usual......many thanks for your great service......our grandchildren really look forward to these arriving. I am well pleased with the service you provide also the after service follow up,,, no one else has ever followed through as you do.....also love receiving the little goodies you send. regards, "

Sheryl, USA


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"...(faster than promised) delivery...
Hello Kristina, Thank you for the very fast (faster than promised) delivery of perfect Easter Eggs. They're sooooo good! The handwritten note was a nice touch too. I'll be using your services again. "

Ross, USA


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"Very well done.
Kristina, A super result the book Classic Tramping in NZ has arrived. Very well done. Regards, "

Henry, Australia


Click below to read more testimonials from satisfied Products From New Zealand.com customers who live all around the world...

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We could pretend to you that we never have problems, errors or delays, but that isn't possible (and certainly not true) when you do the very large volume of sales that we do.

We have shipped to many customers and so even with our less than 1% error/dissatisfaction rate it still means that we have had problems/errors, and we have not always met every expectation.

We care, and when a problem does occur, we immediately do whatever is needed to correct the situation.

Please contact us if you have any problems whatsoever with our items, the service we give you, or anything that nags or niggles you about us. We want to improve, and aim to always exceed your expectations.

Matthew Kershaw, Director, Products From New Zealand.com Ltd



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