Dear customers, unfortunately due to illness we are not able to take any new orders.

Our apologies for any inconvenience and we hope to be back soon. For inquiries about past orders please email info@productsfromnz.com. Thank you.

More Customer Opinions about Products From New Zealand.com

First Prize

Products From New Zealand.com supplies unique and special gifts, collectibles, furnishings, to spoil yourself or loved ones with: 100% handcrafted, superb prices, beautifully presented, and delivered on time for that special occasion.

"With so many Gift and Craft Shops to choose from, how will you benefit by purchasing from Products From New Zealand.com?"

We can promise you that:

  • Your dealings with Products From New Zealand.com will always be friendly, courteous and efficient - we pride ourselves on it !!!
  • The items you purchase from Products From New Zealand.com are unique and interesting, made in limited quantity, to an extremely high standard, typically handmade, and often signed by the artist...
  • You will get an Email confirmation giving all transaction details, immediately after you place your order with us.
  • You have the ability to track the progress of the order (online on our site) from placement to shipment.
  • You will get an Email sent to you when your goods are sent from our warehouse.
  • You will get an Email sent to you before your warranty expires to make sure that all is OK.
  • You will get a mystery gift with every order, as a special thank you from us to you....

Pages and pages of Real testimonials from Actual Customers throughout the world

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"This was my first international internet purchase and it went amazingly well.
Dear Kristina, Thank you for the CD of sounds of the New Zealand Forest. It arrived promptly and in great shape. This was my first international internet purchase and it went amazingly well. Your website and purchasing process was easy to navigate and very user friendly. If I need NZ items in the future, I'll be checking your website first. Thanks
"

Joseph Kuhn,


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"...everything was in first class condition,thanks...
Dear Kristina,Yes my package arrived and it was wonderful,everything was in first class condition,thanks I look forward to ordering from you again..cheers
"

Rob, USA


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"...beautiful addition to our coffee table...
Kristina, Our book arrived in perfect condition. It is a beautiful addition to our coffee table and reminds us of our wonderful trip to New Zealand. Thank you!
"

Eleonora Leigman, USA


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"The possum wool socks have been very well received by the men in my life and I know now how to order them in future, from you.
Dear Kristina, YES INDEED, the parcel arrived quickly from you, and it has been remiss of me not to have written earlier to thank you for the splendid service you gave me. The beautifully-packed parcel arrived in record time and I was amazed at how easy it was to order from you. The possum wool socks have been very well received by the men in my life and I know now how to order them in future, from you. Thank you!

When I was in New Zealand about 4 years ago I went to the craft centre in Christchurch, where I bougtht some STRIPED possum wool socks and my family thought they were just SO soft and lovely. I was in Australia a couple of months ago and tried to get some there, but I could only find 3 pairs and that was why I went onto the internet when I got home. The ones you sent are just as good as the ones I brought home from NZ. I'm afraid I can't do fancy things with my p.c., so this message will havew to be your testimonial!
"

Margaret Clinch, UK


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"Kauri Jewelry Talking Box arrived yesterday in perfect condition!
Hi Kristina, I just wanted to let you know that my replacement Kauri Jewelry Talking Box arrived yesterday in perfect condition! Thank you so much. I love it!
"

Betsy, USA


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"...received the bracelet and it's beautiful...
Hi Kristina, I received the bracelet and it’s beautiful, thanks for the personal note.
"

Ed, Netherlands


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"The video I purchased from your company was brilliant at bringing back some of the memories that were sadly being tucked away.
Hi Kristina I returned from a fantastic holiday in New Zealand but was all too quickly back in the routine of normal working life. We had toured New Zealand with Kirra and experienced dozens of highlights which merged together so that we couldn't remember what happened where. The DVD I purchased from your company was brilliant at bringing back some of the memories that were sadly being tucked away. The DVD was well made and securely packaged and arrived within a couple of weeks. Thanks for a great customer service
"

David Tiplady, UK


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"It is very nice having you as my service provider and back-up is much appreciated.
Hi Kristina I would just like to thank you for the great service you provide. Our hospital patients have received their orders and I have just received a gift which was very nice, brightened my day as, it is hard with loved ones sick in another country.

Dad's pressy took a week to get to Hamilton Hospital but all arrived in good condition, the other parcel did not take so long to get to Thames, both were much appreciated by all concerned, in fact my Dad has had a stroke and is bed ridden for a while so we are rubbing his skin every day with the honey cream product which stops him drying out, is a great product and he loves the smell. It is very nice having you as my service provider and back-up is much appreciated. Regards, "

Aileen Briggs, Australia


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"...and am very happy with them,...
Received goods in good order and am very happy with them, thank you
"

Sue, Australia


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"I wouldn’t have wrote an incredible testimony if the product and service wasn’t incredible.
Kristina, In all honesty - I wouldn’t have wrote an incredible testimony if the product and service wasn’t incredible. The products and service were beyond expectations – hence the testimony... I will be back!
"

Ian, UK


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"all arrived ok, great service,
Kristina, all arrived ok, great service, thank you! Cheers,
"

Max c, Australia


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"your swift delivery and excellent service
Thank you for your swift delivery and excellent service.
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Alayne, New Zealand


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"Great service
Great service and would recommended to anyone!
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P, USA


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"I can't rate them highly enough!
I was so glad to find a webiste that stocked the ideal gift I wanted for a loved one. We traveled around New Zealand for 2 months before returning to the UK and could not get enough of your Cookie Time Cookies so I thought I had to buy some!! The service I received was excellent, the parcel was delivered well within the time period, packaged well and the hand written note I received was very thoughtful, you would not get that from anyone else! I will definatley use Products from NZ again, I can't rate them highly enough!!
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M, UK


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"They are brilliant and I wish our postal system in the UK was as efficient as yours!
Hi Kristina, Just to say thanks for the gloves which arrived this morning. They are brilliant and I wish our postal system in the UK was as efficient as yours!Best wishes.
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Sally, UK


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"I love the wonderfull products, and use it each day. Dear Kristina, Thank you for your mails and first of all the nice parcel with the ordered items. I got it about a month ago and it was undamaged. Specially I was happy with your handwritten card. Unfortunally I had to pay about 100 NZ dollars customs duty before I could get the parcel. Never mind,I love the wonderfull products, and use it each day.

I have 4 sisters, and they are going to have Manuka Honey Body lotion for christmas. My little story is this: Last year on the 27. of november I went to New Zealand with my husband, my sister and her daugther, who had had a NZ boyfriend for about 5 years. We had 5 fabulous weeks in NZ, where we among other things bougth Manuka Honey Body lotion to bring home. When I was run out, I was looking on the net to find the product. I was lucky to find your company very easy and ordered immediately. Yours sincerely "

Hanne Jeppesen, Denmark


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"I was very impressed with how promptly my order was with me.
Hi Kristina, Thank you yes the order arrived here safely and I was very impressed with how promptly my order was with me. Many thanks
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Holly Humphries, UK


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"...and he loves it - its beautiful
Yes, thank you very much it came a few weeks ago. It was an anniversary present for my husband and he loves it - its beautiful.
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Eileen, UK


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"I can't wait for colder weather to wear my hat and am looking forward to showing it off to my Kiwi friends in Portland.
Dear Kristina, Just to let you know my purchase of the men's possum-wool beanie hat arrived in Oregon six days after ordering. I don't know if I'm more impressed with the beauty & warmth of the hat or the speed of delivery! Really, the picture on the website doesn't capture the wonderful color and feel of the hat. I can't wait for colder weather to wear my hat and am looking forward to showing it off to my Kiwi friends in Portland. Thank you so much!
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John Z, USA


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"all is well for Christmas gift-giving. Thanks so much for getting them here so quickly.
Hi Kristina Just wanted to let you know the baskets baskets arrived in the mail today so all is well for Christmas gift-giving. Thanks so much for getting them here so quickly. All the best,
"

Nancy, Australia


Click below to read more testimonials from satisfied Products From New Zealand.com customers who live all around the world...

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We could pretend to you that we never have problems, errors or delays, but that isn't possible (and certainly not true) when you do the very large volume of sales that we do.

We have shipped to many customers and so even with our less than 1% error/dissatisfaction rate it still means that we have had problems/errors, and we have not always met every expectation.

We care, and when a problem does occur, we immediately do whatever is needed to correct the situation.

Please contact us if you have any problems whatsoever with our items, the service we give you, or anything that nags or niggles you about us. We want to improve, and aim to always exceed your expectations.

Matthew Kershaw, Director, Products From New Zealand.com Ltd



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