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Products From New Zealand Shipping Policy

Best of New Zealand made gifts and products shipped throughout the world since 2000 to hundreds of thousands of customers

97% Of All Our New Zealand Designed And Made Gifts And Products We Sell Are Shipped Offshore...
We ship to virtually any country in the world. (Anguilla, Antigua, Argentina, Australia, Austria, Belgium, Belize, Brazil, Canada, China, Costa Rica, Curacao, Denmark, Dominica, Dominican Republic, Finland, France, Germany, Greece, Grenada, Hong Kong, Iceland, India, Ireland, Israel, Italy, Jamaica, Japan, Luxembourg, Mexico, Netherlands, New Zealand, Nicaragua, Norway, Portugal, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, United Kingdom, & the USA).

Please contact us if your country is not listed.

We Ship Promptly And Efficiently...
We ship our products within 2 business days following the receipt of payment, unless specified otherwise in the item description. (For example, if your item is made especially to your order).

Joanne carefully packing an order for a soon to be happy customer...
Joanne carefully packing orders to safely travel around the world to you

Professionally Packaged To Survive The Journey...
All our items are professionally packed for safe international delivery. We have 10+ years experience in shipping precious gifts around the world. We can also gift wrap items for you at NO cost to you. (Select this option when you have placed item(s) in 'Your Shopping Basket').

You Must Select A Physical Address For Us To Ship To...
Please note that we do not deliver to Postal Boxes or Private Bag addresses. We do have some exceptions if you just do not have a physical address, or you are located on a military base. Contact us for more details.

All Retail Orders Are Sent Via Airmail - Quick And Efficiently...
We air-mail all retail quantities ordered of our New Zealand made gifts and products. These are shipped out daily to USA, UK, Australia and beyond.

Your order will be delivered in separate parcels of less than 20 Kg (around 44 pounds) each for ease of handling and shipping. (Obviously if you are ordering pallet lots in a wholesale capacity, then this is not the case).

Interested In Representing Some Of The Products From New Zealand.com Gifts And Products In A Wholesale Capacity?...
Likewise, if you would like to become a wholesaler of Products From New Zealand's gifts and products , or you want to order a large number of items, then you may want look at using your own freight account.

In particular, if you are a retailer of products, you could also choose to use sea post to minimize the freight costs. We can palletize products for you, or pack a container. Please contact us regarding this.

To read our Guarantee policy click here. FREE insurance + 365 day 100% money back guarantee when you shop at Products From New Zealand.com
We provide FREE insurance + 365 day 100% money back guarantee when you shop at Products From New Zealand.com

We Ship All Items By Air Freight Via Either NZ Post, DHL or UPS...
All our products are shipped from our New Zealand warehouse via the largest and most reputable postal carriers. Either: NZ Post, DHL, or UPS.

Air-mail to the USA, Canada, Western Europe, the UK, Australia and Asia usually takes between 4 and 10 business days. Once you have placed an item in 'Your Shopping Basket', you can then select how fast you want to get your item(s) by.

Free Insurance + 365 day 100% Money Back Guarantee...
You obtain free insurance when you purchase any product from us. In the highly unlikely event that your item arrives damaged, or is lost, let us know, and we will either replace it (if a replacement is available) or issue a refund - the choice is yours.

And while we are on the subject of refunds, we'll take back any product you are not satisfied with. If you ordered the wrong size or don't like it, you're responsible for the return shipping. If we made a mistake or the product is inferior, you won't be charged for shipping. (And all gifts and products you order from us here at Products From New Zealand.com are covered by our 1 year (365 days) hassle-free money back quality guarantee.)

We can minimise customs duty tax you MAY incurr if you ask us here at Products From New Zealand.com

Customs Duty & Taxes - Mainly Europe & Nordic Countries...
It seems that Nordic countries and European countries apply an import tax / duty of 20% on goods valued over EUR$45 dollars (as of Oct 2010). Any import duties or taxes, which are levied by the authorities of your country once the product reaches your country, are borne by you.

MINIMISE OR ELIMINATE TAX: We can minimise these charges for you if are willing to take the risk. We can do the following for you:

  • Put the TOTAL value of all the items you purchase from us at less than EUR $45 dollars on the Green customs label
  • NOT send a printed receipt with the goods (we will email to you as a PDF)
  • We will write 'Gift' on the Customs label

  • HOWEVER: If your Customs open the package and find the item is obviously worth more than EUR $45 you will have to pay the tax. Or worse have the item taken from you.... (very unlikely). Would you like us to do this for your parcel? If so, simply tell us in the comment box when you are placing your order.

    We have 1000's of customers throughout the world and looking at the statistics, it works out that 1 in a 1000 will be pulled up by their local countries customs department and charged import duty. Purely 'luck of the draw'....

    Simply 'Add to Shopping Basket', then you can select where you want item shipped to, and site will show you the exact freight charge BEFORE needing to input personal details or credit card when you shop at Products From New Zealand.com

    You can see all shipping charges BEFORE putting in any personal details...
    Our shipping & handling rates are based on the weight of the total order. This means that it does not cost you a lot to ship your order at all - you can always see and confirm your shipping charges before placing your order.

    Please contact us if you require further information. You can always ring us (see phone numbers at the bottom of every page, if you want to process your order off line.

    Can We Carefully Select, Pack and Ship A Gift To You Or A Loved One - No Matter Where In The World You Are?
    We have listed some of out top items regularly purchased to get you going:

    Products From New Zealand.com virtual store - THE place for quality, authentic, New Zealand made bone pendants, carvings on the Internet, backed by a 365 day money back warranty Authentic Native New Zealand Maori artifacts

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    Products From New Zealand.com virtual store - THE place for quality, authentic, New Zealand made wooden wedding album, jewelry boxes, native wood guest book, wooden photo albums etc on the Internet, backed by a 365 day money back warranty Hand crafted wooden items made from native NZ wood

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    Products From New Zealand.com virtual store - THE place for quality, authentic, New Zealand made gifts & items you will treasure available via the Internet, backed by a 365 day money back warranty And 1000's of other Kiwi made items for you to choose from...

    Products From New Zealand.com virtual store - THE place for the widest selection of quality, authentic, New Zealand made gifts, products & thrill seeking service on the Internet, backed by a 365 day money back warranty Who Else Wants Lots Of FREE New Zealand Goodies?

    Click here to instantly get $65.95 worth of FREE Maori songs, relaxing music tracks, children's audio story track, jigsaws, scenic New Zealand images etc. Click here now for more details

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