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More Customer Opinions about Products From New Zealand.com
Products From New Zealand.com supplies unique and special gifts, collectibles, furnishings, to spoil yourself or loved ones with: 100% handcrafted, superb prices, beautifully presented, and delivered on time for that special occasion.
"With so many Gift and Craft Shops to choose from, how will you benefit by purchasing from Products From New Zealand.com?"
We can promise you that:
- Your dealings with Products From New Zealand.com will always be friendly, courteous and efficient - we pride ourselves on it !!!
- The items you purchase from Products From New Zealand.com are unique and interesting, made in limited
quantity, to an extremely high standard, typically handmade, and often
signed by the artist...
- You will get an Email confirmation giving all transaction details,
immediately after you place your order with us.
- You have the ability to track the progress of the order (online on our
site) from placement to shipment.
- You will get an Email sent to you when your goods are sent from our
warehouse.
- You will get an Email sent to you before your warranty expires to make
sure that all is OK.
- You will get a mystery gift with every order, as a special thank you from
us to you....
Pages and pages of Real testimonials from Actual Customers throughout the world
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"all arrived safely...
Hello,
Thanks for the e mail - all arrived safely and are now wrapped ready for Christmas."
Liz, UK |
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"everything arrived in good shape!
Yes, everything arrived in good shape!
Thank you and have a happy New year.
"
Alison, Canada |
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"this was the only place I found them (Cadbury Creme Eggs)...
Hi Kristina,
I did get the package! I look forward to giving the gift at Christmas-- after looking for several weeks, this was the only place I found them ( Cadbury Creme Eggs) since its not near Easter.
Thanks!"
Elaine, USA |
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"Good service for N.Z to England.
Kristina,
My order of two calendars arrived within seven days of placing my order. Good service for N.Z to England. Our trip to N.Z just wasn't long enough. Two weeks, Auckland - Christchurch. For some reason I put off buying a calender till the airport, then just ran out of time.
Your web site showed me just what I wanted. Simple, hassle free. In 2009 I will have a reminder of N.Z hanging on the wall. till next time..... Thanks."
Kevin, UK |
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"So look for more orders of your product here in the future.
Dear Ms. Cope,
You will be interested to know that I shared my bee venom with a neighbor who is a high school football referee. He had a very sore knee and the bee venom relieved his pain. He was so impressed he ordered some for himself and told all his friends and relatives. His doctor was also impressed with your product and took down all his contact information. He has two sisters and both of them have assorted aches and pains that the venom has helped. So look for more orders of your product here in the future. Sincerely,"
Paul Powell, USA |
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"Once again you have delivered a quality item to me, with a rapid delivery for very little cost...
Dear Kristina,
Once again you have delivered a quality item to me, with a rapid delivery for very little cost.. I am more than pleased with my purchase and will be back to browse your online store in the future. Thanks for a very pleasurable shopping experience.
With kind regards,"
Joanne Hunt, UK |
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"Many thanks for your prompt action.
Many thanks for your prompt action. Have heard from Ruth and tree arrived yesterday. I shall definitely use you again ! Best wishes from,
"
Birgit, USA |
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"arrived very promptly and is disappearing...
Kristina,
Vegemite arrived very promptly and is disappearing fast! Regards,"
Martin, Canada |
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"I was so excited to get it so quickly...
Hi Kristina, Greeting from Pennsylvania U.S.A. I want to thank you for the "FABULOUS" olive oil. I was so excited to get it so quickly... I figured it would take forever for it to get to American, but much to my surprise it came much sooner than I thought!!! Your company was a pleasure to order from and I will be reordering in the near future.
Best Regards,"
Virginia, U.S.A |
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"Lots of kindly greetings...
Hi Kristina,
Thanks a lot for telling me the name of the yummy things. I will go to your website in a minute and surf around there again. Lots of kindly greetings, and thanks so much for your reply -"
Sylvia, Austria |
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"You've been very attentive to follow up and make sure that everything was OK with my order.
Kristina, Hi. I am replying at your suggestion to let you know:
1. I received my gift perfectly OK. It was a Christmas gift (a calendar) for my Brother in law, who will be taking a cruise to New Zealand in 2008. I thought it would be a perfect gift for him so that he can see the scenery directly from New Zealand for all of 2007. He loved it and I think he was impressed that I ordered it directly from NZ. It was very difficult to find a calendar like this in upstate New York, USA. Thank you.
2. It was most likely a 1 time purchase, and therefore, I will be clicking on the link to take me off of your mailing/e-mail list. You've been very attentive to follow up and make sure that everything was OK with my order. I appreciate the wonderful service!
Thank you again,"
Ronna Best, USA |
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"the gift that I have purchased from you is out of this world it's beautiful...
Dear Kristina,
Oh my god i think the words are, the gift that I have purchased from you is out of this world it's beautiful, Thank you so much for everything you have done for me I will certainly be buying my guest book from you for my wedding,
Have a fab New Year and all the best to you all,
Again thank you
Regards, "
Emma Ford, UK |
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"obvious your work ethic and eye for detail speak volumes, I expect nothing less but, Blew me away when item arrived, Maori design just wicked...
Hey Kristina,
bought a sterling silver men bracelet for therapeutic reasons,been searching the net for a while, googled men bracelet, hello PFNZ.com, thoroughly enjoyed checking out your site, its obvious your work ethic and eye for detail speak volumes, I expect nothing less but, blew me away when item arrived, Maori design just wicked, PFNZ.com highly recommend to my friends/family and people in passing who always comment on bracelet, style and eye catching looks far out weigh its medicinal purposes, I'm just so wrapped cant thank you enough, you have "exceeded my expectations" and some, Kia ora, "
Mojo, Australia |
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"You are a company that gives back.
Kristina,
Your motto is to ''exceed expectations'' and you certainly achieved this. I hadn't purchased from you before and truly was a delight. Thank you so much for your lovely handwritten card and the gifts that came with my purchase, have never known any other company to do this. I will always purchase from your website when looking for NZ goods because the service is excellent, shipping is fast, and your customer service excellent. I was thrilled
when I received my parcel and I have recommended your website to other friends and family here. You are a company that gives back."
Jennifer, Australia |
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"I buy this diary every year for my desk...
Hi Kristina,
Diary has arrived safely - thank you for the prompt dispatch! I buy this diary every year for my desk as there is nothing like it in the UK. I have searched frequently and nothing compares to the photographs and the layout (which I am very fussy about!)
Thank again - do doubt will be buying again next year. Best wishes,
"
Jenny Steel, UK |
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"If it was not for your company I would not be able to receive my Maggi sauces.
Hi,
I would just like to say thank you for your wonderful service . If it was not for your company I would not be able to receive my Maggi sauces. I have recently been to NZ for a camping holiday to the North Island and while there I had Maggi sauces. We do not have them here in the UK and when I returned I really missed them. So thanks to your company I have been able to have my sauces and also remember the lovely holiday I had in your beautiful country. Thanks again. I am eagerly awaiting my next parcel of Maggi sauces. Regards,"
Kate Taylor, UK |
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"I've told all my friends about your website and how good your products are.
Dear Kristina,
Thank you for your email. Yes I did receive my products in perfect condition and considering the distance it arrived quickly. Thank you.
The socks I purchased were for 2 other people and both love the socks and I love my scarf very warm and comfy which is perfect since Canada in now moving into it's winter season. I've told all my friends about your website and how good your products are. Again Thank you"
Wanda, Canada |
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"The process was wonderfully simple & everything arrived intact, far more quickly than I expected.
I was absolutely delighted to find you online so easily since I didn't have your website -- all I had was the shower gel I bought while visiting your lovely country. My first search brought me to your site & it was so much fun looking around to see all the things you offer.
I love using the Manuka honey shower gel again -- it's wonderful for my winter-dry skin. The scent is light, not too strong or sweet. I'm also enjoying all the other Manuka honey bath & body products I bought. The process was wonderfully simple & everything arrived intact, far more quickly than I expected. Thanks for your terrific -- and personal -- service! I will definitely order from you again."
Betsy Virnelson, USA |
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"I am sure it only took a few minutes, but that is something that stuck with me. I put your magnet (which you also sent me) on my refrigerator...
Kristina,
My father recently visited Australia and came back raving about "Tim-Tams". Apparently they are the greatest little cookies in the world. He was obsessed with them, hiding them in the garage from his wife partially so she wouldn't know just how many he had eaten, and partially so she couldn't eat any herself. Once he ran out, I knew I had to buy him some for his birthday.
nfortunately, Tim-Tams are not exactly easy to find in the United States. I found your website and you had the best value that I could find online for the product. They shipped in a decent amount of time for coming from halfway across the world and my father loved them, but what was remarkable to me was that you actually sent me a hand-written thank you card just for ordering from your site.
I have never received anything like that before. It was not one of those computer-generated cards, it was actually hand-written! I am sure it only took a few minutes, but that is something that stuck with me. I put your magnet (which you also sent me) on my refrigerator and I will be ordering from you from now on whenever my father runs
out of Tim-Tams! Thank you for your exceptional quality and brilliant. Customer service."
Ryan, USA |
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"Imagine my delight when I opened my parcel and found the tomato sauce bottle that is exactly like the one that used to sit on the table when I was a kid.
I am an Australian based New Zealander and I have just recently received my order from Products From NZ. Imagine my delight when I opened my parcel and found the tomato sauce bottle that is exactly like the one that used to sit on the table when I was a kid.
The fun my kids had with the pois that I ordered and how cute my two year old looked in the silver fern beanie. All things designed to bring a little bit of home closer to me. I had only one problem ordering from Products from NZ and that is waiting for the parcel nearly killed me. I love their products and will be ordering from them again, I would recommend them to anyone without hesitation. So Thank You Kristina Many Thanks from one very satisfied customer,
"
Mara, Australia |
Click below to read more testimonials from satisfied Products From New Zealand.com customers who live all around the world...
We could pretend to you that we never have problems, errors or delays, but
that isn't possible (and certainly not true) when you do the very large
volume of sales that we do.
We have shipped to many customers and so even with our less than 1%
error/dissatisfaction rate it still means that we have had problems/errors,
and we have not always met every expectation.
We care, and when a problem does occur, we immediately do whatever is needed
to correct the situation.
Please contact us if you have any problems whatsoever with our items, the
service we give you, or anything that nags or niggles you about us. We want to improve, and aim
to always exceed your expectations.
Kristina Cope, Director, Products From New Zealand.com Ltd
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